Providers pay the price for dishonest compliance reporting
Handwashing For Life® serves as an Ambassador for The Joint Commission’s Targeted Solutions Tool®. Behavior change and the shared goal of sustainable handwashing compliance brought the two organizations together. This new surveyor standard of zero-tolerance is a multiplier for measurement, in keeping with the overarching standard of Continuous Improvement. It is a call to immediate action.
“Any observation by surveyors of individual failure to perform hand hygiene in the process of direct patient care will be cited as a deficiency resulting in a Requirement for Improvement (RFI) under Infection Prevention and Control (IC) Standard IC.02.01.01, EP 2,” reads the Joint Commission
https://www.jointcommission.org/assets/1/18/Update_Citing_Observations_of_Hand_Hygiene_Noncompliance.pdf
This new directive is as strict as it sounds, zero tolerance or strike-one-and-your-cited. It rings of possible frustration in the slow process of facilities updating their “secret shopper” observational protocols and adopting new electronic options. It is reported that only 3-5% of hospitals have adopted electronic observation and there appears to be much less than 1% penetration in healthcare culinary.